Updating your credit card on file

Most Rula patients can use the Rula patient portal to update their credit card information on file without needing to contact Customer Support! Please watch the following video for step-by-step instructions or read the how-to steps below.

 

Video Demonstration

Note: We're now Rula! You may still hear Path in our videos from time to time and we appreciate your patience while we continue to update our content to align with our new name.

This video reviews how you can update your credit card on file on the patient portal.

 

Updating Your Credit Card On File with Rula

Log into the Rula patient portal here. If you need help doing this, please follow these instructions.

If you are unable to access the Rula patient portal after following the instructions, please email us at support@rula.com and one of our team members will be happy to assist you.

Once logged in, complete the below steps to update your credit card information on file with Rula.

  • Click Profile on the lefthand side of the screen to show your account details.
  • If you did not add a payment method when initially signing up for therapy with Rula, click Add a credit card in the Payment method section.

  • If you have already entered credit card information and need to update it, click Replace card in the Payment method section.

  • In the Credit card section, click Edit.
    • Enter Name on card
    • Enter Credit Card number
    • Enter Expiration Date and CVV
    • Enter Billing Address if different than Home Address
    • Click Save

 

Your credit card information is now updated in Rula’s system and will be used to make any payments going forward.

 

Additional Resources

You can use the Rula patient portal to:

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