Therapist feedback and formal complaints and grievances

Rula takes the patient experience and quality of care very seriously and has implemented rigorous quality measurement and improvement processes to ensure you receive the best care possible.

Your mental healthcare is extremely important to us, so if you feel like your needs haven’t been met and would like to provide feedback about your therapist, or submit a formal complaint/grievance, please email and a customer support representative will submit this on your behalf.


Additional Resources

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