This article reviews the steps you'll take in order to request translation services for your therapy appointment.
When selecting a therapist, the Rula scheduling system allows patients to select a language preference and filters to show only therapists who offer therapy in the selected language.
If we are not contracted with any therapists who speak your requested language, Rula works with a third-party vendor (Interpreters Unlimited) to provide interpreter services to any patient seeking care.
Translation services need to be requested at least 24 hours in advance of the time of your scheduled appointment. Please email support@rula.com to request translation services for an upcoming visit for you or a loved one.
Please see below for a list of languages offered by the third-party vendor (Interpreters Unlimited) that Rula contracts with to provide translation services.