Resources for patients in crisis

If you or someone you know is experiencing a mental health crisis, please seek help immediately. This article includes resources for you to use including, 988 Suicide and Crisis Lifeline, the Kaiser Permanente Behavioral Health Care Helpline, and calling 911 or locating the nearest Emergency room. You do not have to go through this alone, and support is available 24/7 via phone, text, or chat - however you prefer to access support. 

988 Suicide and Crisis Lifeline

Anyone who is experiencing a suicidal crisis, is in emotional distress, or is concerned about a loved one’s mental health can call or text 9-8-8 to be connected with a trained crisis counselor who is there to listen and offer support. The 988 Suicide and Crisis Lifeline provides completely free and confidential support 24 hours a day, 7 days a week. As an alternative to a phone call or text, you can also chat via your computer or phone with a counselor at


Kaiser Permanente Behavioral Health Care Helpline

Patients who are covered by Kaiser Permanente and who are experiencing a behavioral health emergency or are having a mental health crisis should contact the Kaiser Permanente Behavioral Health Care Helpline (BHCL) at 800-900-3277. This resource is available at no charge and is open 24 hours a day, seven days a week.

911 or the Nearest Emergency Room

If you are experiencing a medical emergency, safety emergency, or crisis that is presenting an imminent risk to yourself or others, please call 911 or go to your nearest emergency room.

Additional Resources

  • Contacting your therapist- Information about how and when to set communication preferences and expectations with your therapist

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