Overview
What is Measurement-Informed Care?
If you’re seeing a provider through Rula, you’ll be asked to complete a series of standardized, clinically-validated questionnaires about your symptoms and your provider before each appointment. This is referred to as your pre-appointment check-in survey. Rula shares these responses with your provider, allowing them to use this information to guide your next session and/or make adjustments to your treatment plan.
Your check-in survey provides your mental health clinician with valuable information that they can use to tailor your treatment and focus your appointments, in the same way that your primary care physician may review your concerns and check your vitals.
This clinical treatment approach is known as measurement-informed care (MIC) and helps mental health providers make data-informed decisions related to their patients’ treatment.
Why are check-in surveys important?
While completing your check-in survey is not a requirement, it is strongly encouraged. There are many benefits to completing it on a regular basis:
- Self-reflection: Completing your check-in survey provides you with an opportunity to take stock of how you’ve been feeling since your last appointment, and can help you prioritize discussion topics for your next session.
- Stay on the same page: Giving your provider a better understanding of how you’re feeling before an appointment can help ensure that you stay on the same page regarding how you’re feeling, and gives you an opportunity to discuss any changes in symptoms together.
- Monitor changes over time: Regularly completing check-in surveys allows your provider to monitor your symptoms over time, and make any adjustments to your treatment plan accordingly.
- Better outcomes: Research has shown that the practice of measurement-informed care improves treatment outcomes, and that patients who participate notice improvement more quickly.
How do I complete my pre-appointment check in?
You can access your check-in survey via your appointment reminder emails or the Appointments tab of your patient portal account. A few important things to note:
- Your check-in survey will become available 48 hours before every appointment
- The check-in survey should take no more than 5 minutes complete and should be completed prior to your appointment
- You must complete the full survey in order for your provider to see your responses
What if I’m managing care for a minor or medical dependent?
Patients ages 11 and up are eligible to participate in measurement-informed care at Rula. Check-in surveys should be completed by the patient receiving care – but we encourage you to assist your child or medical dependent in completing them if they are not able to do so independently. Rula also encourages parents to periodically participate in sessions to review their child’s responses with their provider and to share their perspective on their child’s symptoms and care needs.
While completing their check-in surveys is not required, regularly completing them will allow their provider to better evaluate their symptoms and make any necessary adjustments to their treatment plan.
Additional FAQs
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Your Rula provider and the Rula clinical quality and care team. Your provider should review your check-in survey at the beginning of each session and discuss any changes, trends, or additional treatment needs based on your responses. The Rula clinical quality and care team also reviews all measures data in aggregate, and reviews the charts of providers in the Rula network to ensure we’re meeting our standard of care. |
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Regularly completing surveys helps your provider understand how you’re feeling before each session and to monitor changes in your symptoms over time. They can use this information to make any necessary adjustments to your treatment plan based on your goals. Rula also reviews data across our provider and patient population to identify opportunities to improve the consistency and quality of the care we deliver. |
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