If your Rula therapist has recommended additional mental health services and you have Kaiser Permanente of Northern California insurance, here's what you need to know.
Your Next Steps
You will receive an email from Rula confirming that your therapist has recommended you seek an additional service, such as evaluation for psychiatric medication management, a higher level of care, or group therapy.
To follow-up on this recommendation, Kaiser Permanente of Northern California requires you to contact your local Kaiser Permanente Mental Health clinic and request an evaluation.
What to Do:
- Call your local Kaiser Permanente Mental Health clinic
- Tell them: "My external Rula therapist has recommended that I be evaluated for [specific service]"
- Work with Kaiser Permanente to schedule your evaluation or appointment
Important Notes
- Kaiser will manage the evaluation and scheduling process
- No additional paperwork from Rula is needed
- Continue your Rula therapy as normal while pursuing additional services
- Kaiser will evaluate whether the recommended service is appropriate and determine next steps in your evaluation and treatment.
Need Help?
For questions about your treatment recommendation: Contact your Rula therapist
For scheduling with Kaiser Permanente: Contact your local Kaiser Permanente Mental Health clinic directly
*This process is unique to Kaiser Permanente of Northern California. Other Kaiser regions and insurance providers may have different referral processes.
Updated