At Rula, we understand that healthcare expenses can sometimes be challenging to manage. We offer payment plans (upon request) to support patients that may accumulate a balance or have financial obligations that do not allow them to settle a balance at once. This article will outline Rula’s payment plan parameters and how-to inquire about setting up a plan.
- Our standard payment plan option is a 3-month duration - additional durations can be considered on a case-by-case basis.
- To set up a payment plan an active credit card must be placed on file.
- Payment plans are not available for future session balances.
For further questions about payment plan options please contact support@rula.com with the following information:
- Your name
- The balance amount you’d like to set up a payment plan for
One of our team members will contact you back to discuss your payment plan options.
Additional Resources
- Does Rula offer patient refunds? - provides details about what information our team will need to investigate, and the resolution process timeline.
- How can I access my statements and receipts? - includes a video and step-by-step instructions on how you can use the Rula patient portal to view receipts and billing statements.
- Why is Rula charging my credit card? - walks you through Rula’s patient responsibilities, no-show fees, credit card authorization, and answers common questions about billing charges.