Getting started with Rula: Eligibility and care options

Learn about the types of care available through Rula, who is eligible, and how to find and select the right therapist.

What types of care can I access through Rula?

Providers in Rula’s network are specialized in individual therapy, couples therapy, family therapy, and psychiatric care (i.e., medication management).

Who is eligible to access care through Rula?

Individuals age 5 and older are eligible to receive therapy in all 50 states and Washington D.C.

Individuals age 13 and older are eligible to receive psychiatry in any state where Rula is available.

How do I know if therapy is right for me?

There’s no right or wrong reason to start therapy. Whether you’re seeking help navigating a life transition or managing symptoms of anxiety or depression, therapy is an effective treatment for many types of concerns – all you need is an open mind and a general sense of what you’d like to explore with a therapist. Still unsure? Head to our blog to learn more.

Can Rula help me find a therapist?

Absolutely. Rula’s network of 15,000+ licensed therapists represent more than 80 clinical specialties and a diverse range of backgrounds – making it easier to find the care you need. Once you provide us with some basic information, we’ll generate a curated list of in-network therapists who are licensed in your state and accepting new patients. From there, you can filter by what matters most to you and explore individual biographies until you find a match. Ready to get started? Click here.

How soon can I meet with a therapist?

Therapists in Rula’s network are available to meet via live video as soon as tomorrow. Click here to explore therapists and book your first session in minutes.

What should I consider when choosing a therapist?

It depends on your personal preferences and goals. Whether you’re seeking a therapist who specializes in certain mental health conditions, shares your ethnic background, or is available to meet at your preferred time – Rula makes it easy to search and filter by what matters most to you. If you don’t feel like your first choice was a match, don’t worry – we’ll help you switch to a different therapist in our network. Check out our blog post for more pointers on finding your best-fit therapist.

How will I meet with my therapist?

Rula specializes in online therapy – giving you the flexibility to meet with your therapist from wherever you’re most comfortable. We’ll send you an appointment reminder containing a secure link to your scheduled Zoom session approximately 24 hours before your session. 

 

Does Rula offer in-person appointments?

At this time in-person therapy appointments are available to members located in CA, CO, DC, MD, VA, GA, FL, and TX. In-person appointments are available to Medicare Advantage CA members with payers that have active Medicare Advantage coverage with Rula. Please note that in-person psychiatry appointments are not available at this time.

 For further details on how to access in-person therapy appointments, please view this article

We aim to expand in-person services to additional states soon and, in the meantime, offer telehealth appointments with thousands of therapists and psychiatric providers throughout the United States. 

How do I know if I need therapy or psychiatry?

If you’re experiencing severe symptoms that interfere with your daily functioning, you may want to consider starting with a psychiatric provider who can assess your needs and prescribe medication if deemed necessary. If your symptoms are mild or moderate, therapy may be a better starting point. No matter where you begin your journey – your provider will work with you to develop a personalized treatment plan that’s based on your individual needs and concerns. Still unsure? Visit our blog to learn more about the differences.

Sign up to see a therapist or psychiatric provider with Rula!

Sign up to see a therapist or sign up to see a psychiatry provider with Rula and have your first appointment as soon as tomorrow!

If you are interested in scheduling an in-person therapy appointment, please contact inperson-scheduling@rula.com or call (213) 642-1035 to inquire about eligibility and get started!

If you are an existing Rula therapy or psychiatry patient and would like to reschedule/cancel a visit, message your therapist, find a different therapist, or add services (such as Psychiatry, Couples Therapy, or Family Therapy), sign into the Rula patient portal to complete any of these actions!

Additional Resources

 

 

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